Key Highlights
Why Your Privacy Is Safe with okok app
We believe your data belongs to you. The cards below outline the core principles of our Privacy Policy.
All your data on okok app is protected with SSL/TLS encryption. No third party can access your information during data transfer.
Your personal information is never sold to third parties. We do not share any data with advertisers or data brokers.
You have the right to view, correct, or delete your own data at any time. Simply reach out to our support team to submit a request.
We only collect information that is strictly necessary to operate our services. Collecting unnecessary personal data goes against our policy.
Your data is never kept longer than necessary. Once the retention period expires — or if you request it — we securely delete your information.
In the event of a data security breach, we are obligated to notify you and the relevant authorities as quickly as possible, in accordance with applicable law.
1 Introduction
Welcome to okok app. We understand how sensitive and valuable your personal information is. This Privacy Policy ("Policy") clearly explains what information okok app collects, how that information is used, who it may be shared with, and the steps we take to keep your data safe.
This policy applies to all okok app services — the website, mobile version, and related platforms. By using okok app, you confirm that you have read and agreed to this Privacy Policy.
Important: This policy has been written in Bengali for your convenience. If you have any questions, please contact our support team directly.
2 What Data We Collect
Okok app collects certain information in order to provide its services. A detailed breakdown is listed below:
2.1 Information Collected at Registration
- Full name (as it appears on your National ID)
- Date of Birth (for age verification)
- Mobile Number
- Email Address
- Password (stored in encrypted form)
2.2 Information Collected During Verification
- Copy of National ID or Passport
- Proof of address (utility bill or bank statement)
- Selfie or liveness verification photo (where applicable)
2.3 Automatically Collected Information
- IP Address & Device Type
- Browser Type & Operating System
- Time spent on the platform and pages visited
- Transaction History
- Cookies & Session Data
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Transaction Confirmation | Yes |
| Email Address | Account Notifications & Password Reset | Yes |
| IP Address | Security Monitoring & Fraud Prevention | Automatic |
| Cookies | Session Management & Experience Improvement | Partial |
3 How We Collect Your Data
Okok app collects information in the following ways:
- Directly from you: When filling out the registration form, updating your profile, or getting in touch with our support team.
- Automatically: Through cookies, log files, and tracking technologies during your use of the platform.
- From third parties: Transaction confirmation data from payment gateways and, where necessary, from identity verification services.
Please Note: okok app will never ask for your mobile banking PIN, OTP, or password by phone or email. If you receive any such request, it is a scam — please report it to us immediately.
4 Purpose of Data Use
The information we collect is used for the following purposes:
4.1 Service Operations
Your information is used to create and manage your account, process transactions, settle bets, and provide customer support. This data is essential to the core operation of okok app's services.
4.2 Security & Fraud Prevention
Data is analyzed to detect unauthorized account activity, prevent money laundering, and ensure broader cybersecurity measures.
4.3 Legal Compliance
Data is used to comply with regulatory guidelines, complete the KYC (Know Your Customer) process, and maintain records as required by applicable law.
4.4 Service Quality Improvement
User behavior data is analyzed to improve the overall platform experience, including enhancing betting features, introducing new functionality, and resolving existing issues.
4.5 Communications & Notifications
Important account notifications, promotional offers, and system updates may be sent to your mobile number or email address. You can opt out of promotional messages at any time.
6 Cookies Policy
Okok app uses several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the website.
6.1 Essential Cookies
These cookies are essential for the platform to function properly. They are used to maintain login sessions, perform security checks, and run core functionality. These cookies cannot be disabled.
6.2 Functional Cookies
These cookies remember your preferred language, timezone, and other settings. Disabling them may cause certain features to not work as expected.
6.3 Analytics Cookies
These cookies help us analyze platform usage to improve service quality, including data such as page views and session duration. You can disable these cookies at any time.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that some features may become limited as a result.
7 Data Security Measures
Okok app uses industry-standard technology and practices to keep your data secure:
- SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): Accounts are protected with OTP-based verification for an added layer of security.
- Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
- Server Security: Our data servers are protected by firewalls and access controls.
- Staff Training: Only authorized personnel have limited access to your data, and they are bound by strict confidentiality agreements.
Disclaimer: No system is 100% secure. That said, we take every reasonable measure to protect your data and will notify you as quickly as possible if an incident occurs.
8 Your Rights
As an okok app user, you have the following rights over your own data:
8.1 Right to Access
You have the right to know what information we hold about you. Submit a request through our support team and the information will be provided within 30 business days.
8.2 Right to Rectification
Contact our support team at any time to correct inaccurate or outdated information. We're happy to help with updates to your name, address, or contact details.
8.3 Right to Erasure
When closing your account, you may request the deletion of your personal data. However, we are required to retain certain information for a specified period due to legal obligations.
8.4 Right to Object to Processing
You can request that your information not be used for marketing or promotional communications. Essential account-related notifications will still be sent after such a request.
To exercise any of your rights, support@okokapp.wsemail us at or Help Center Go to page.
9 Data Retention Period
Okok app does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account & Profile Information | For the duration of active account + 5 years after closure |
| Transaction Records | Up to 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Log & Session Data | Up to 12 months |
| Cookies Data | At session end or up to 1 year maximum |
| Support Communication Records | 3 years after last contact |
Once the retention period expires, data is automatically deleted or anonymized in a secure manner.
10 Protection of Minors
Okok app strictly does not provide services to anyone under the age of 18. Age verification is mandatory during registration, and additional documentation may be requested in cases of doubt.
If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
For Parents: If your child has accidentally accessed okok app, please contact us immediately at support@okokapp.ws. We'll take prompt action.
11 Policy Changes
Okok app may update this Privacy Policy from time to time. If any changes are made, we will notify you through the following channels:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, you will be notified via email or mobile notification.
- A notification will be shown when you log in to the platform informing you of any significant changes.
Continuing to use okok app after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.
12 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: support@okokapp.ws
- Help Center: Go to Help Center
We typically respond within 24–48 hours. For complex requests, it may take up to 30 business days.
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